Support

What to put in the message

The restaurant’s name and the email address the account is registered to.

What you were doing and what happened instead — in your own words.

If it is about one invoice: its number and supplier, or a screenshot. That is enough for us to find the document.

Common questions

The sign-in code does not arrive — check the spam folder and the address: the code goes to the same address as the cabinet. If there is nothing after five minutes, write to us.

An invoice will not post — most often no store is chosen, or the document has already been posted on the restaurant’s side. The app names the reason on the invoice screen.

A product is missing from the catalogue — create it straight from the invoice line with “Create product”.

Deleting the account — Profile → Delete account. To erase the restaurant’s data as well, write to us from the account address.